This Agreement is entered into between Recruiter Machine LLC, a limited liability company organized under the laws of the State of [State] ("Company," "we," "us," or "Recruiter Machine"), and the individual or entity completing registration for or actively using a Recruiter Machine subscription plan ("Subscriber," "you," or "Client").
The following definitions apply throughout this Agreement and all Schedules:
Recruiter Machine provides a recruiting automation and business management platform designed for independent recruiters and recruiting firms. The Platform includes, subject to plan tier, features such as candidate pipeline management, automated outreach sequences, client relationship management, job order tracking, placement tracking, invoicing tools, reporting dashboards, template libraries, AI-assisted sourcing tools, and integrations with third-party platforms.
The specific features, seat allocations, storage limits, support access, and usage caps applicable to the Subscriber's plan are defined in the Schedule for that plan tier. Features not included in the Subscriber's Schedule are not available under that Subscription without an upgrade.
All subscription fees are due and payable in advance of each Billing Cycle. Payment is processed automatically using the payment method on file at the time of Activation or as subsequently updated by Subscriber.
Subscriber agrees to use the Platform solely for lawful recruiting and business management purposes and in compliance with all applicable laws, including employment law, anti-spam law (CAN-SPAM, CASL), data protection regulations (GDPR, CCPA where applicable), and equal employment opportunity laws.
- Subscriber shall not use the Platform to store, transmit, or distribute discriminatory job postings or candidate screening criteria that violate applicable employment law.
- Subscriber shall not use automated sequences or outreach tools to send unsolicited commercial communications to individuals who have not consented to receive them under applicable anti-spam law.
- Subscriber shall not reverse-engineer, decompile, disassemble, or attempt to derive the source code of any portion of the Platform.
- Subscriber shall not resell, sublicense, or otherwise make the Platform available to third parties except as expressly permitted under Team plans with respect to authorized Users.
- Subscriber shall not use the Platform to scrape, harvest, or systematically extract data from third-party platforms in violation of those platforms' terms of service.
- Subscriber shall not introduce any malware, viruses, or code designed to disrupt, damage, or gain unauthorized access to the Platform or any connected systems.
- Subscriber shall not exceed the seat limits, storage limits, or API call limits defined in the applicable Schedule.
- Subscriber shall not impersonate Recruiter Machine, its employees, or other Subscribers in any communication or Platform activity.
The Platform, including all software, designs, workflows, training materials, template libraries, AI models, brand elements, and documentation, are the exclusive intellectual property of Recruiter Machine LLC and are protected by applicable copyright, trademark, trade secret, and patent laws.
This Agreement grants Subscriber a limited, non-exclusive, non-transferable, revocable license to access and use the Platform during the Subscription Term solely for Subscriber's internal business purposes. No rights are transferred to Subscriber except this limited license. All rights not expressly granted are reserved by Recruiter Machine.
Any feedback, suggestions, or ideas that Subscriber provides regarding the Platform may be used by Recruiter Machine without restriction or compensation.
Recruiter Machine warrants that: (i) it has the legal authority to enter into this Agreement; (ii) the Platform will substantially conform to the features described in the applicable Schedule during the Subscription Term; and (iii) it will not knowingly introduce malware or malicious code into the Platform.
EXCEPT AS EXPRESSLY STATED ABOVE, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Recruiter Machine does not warrant that the Platform will be error-free, uninterrupted, or that any particular result or outcome will be achieved through use of the Platform.
Recruiter Machine makes no representations regarding the performance of Subscriber's recruiting business. Placement outcomes, revenue generation, and client acquisition results depend entirely on factors within Subscriber's control.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RECRUITER MACHINE'S TOTAL CUMULATIVE LIABILITY TO SUBSCRIBER FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE TOTAL FEES PAID BY SUBSCRIBER TO RECRUITER MACHINE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
IN NO EVENT SHALL RECRUITER MACHINE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION — EVEN IF RECRUITER MACHINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This limitation applies to all claims whether based on warranty, contract, tort, statute, or any other legal or equitable theory. Some jurisdictions do not allow the exclusion or limitation of certain damages — in such jurisdictions, liability is limited to the fullest extent permitted by law.
Subscriber agrees to defend, indemnify, and hold harmless Recruiter Machine LLC and its members, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (i) Subscriber's use of the Platform in violation of this Agreement; (ii) Subscriber Data, including any claim that Subscriber Data infringes or misappropriates any third party's rights; (iii) Subscriber's violation of any applicable law; or (iv) Subscriber's recruiting or business practices conducted using the Platform.
By completing checkout, activating a subscription, or clicking "I Agree" during the onboarding process, Subscriber acknowledges that they have read, understood, and agree to be bound by this Master Subscription Agreement and the applicable plan Schedule. If Subscriber is entering into this Agreement on behalf of a company or other legal entity, Subscriber represents that they have the authority to bind that entity.
Subscription Schedule
The Blueprint plan provides access to foundational Recruiter Machine tools designed for recruiters exploring the platform or building initial workflows. This is a self-serve, self-guided plan with no dedicated support and no commission program eligibility for referring sales representatives.
| Feature | Included | Limit |
|---|---|---|
| Platform Access | ✓ Yes | Single user only |
| Candidate Pipeline Management | ✓ Yes | Up to 50 active candidates |
| Job Order Tracking | ✓ Yes | Up to 10 active job orders |
| Email Template Library | Limited | 10 templates — read-only, no custom templates |
| Automated Outreach Sequences | — No | Not available on Blueprint |
| AI-Assisted Sourcing | — No | Not available on Blueprint |
| Reporting & Analytics | Limited | Basic placement and pipeline summary only |
| Integrations | — No | No third-party integrations |
| Client Portal Access | — No | Not available on Blueprint |
| API Access | — No | Not available on Blueprint |
| Storage | ✓ Yes | 1 GB document storage |
| Customer Support | Limited | Email only · 5-business-day response SLA |
| Onboarding Support | — No | Self-guided onboarding only (documentation) |
Monthly fee: $50.00 USD, billed in advance on the monthly anniversary of the Activation Date. Annual commitment is not available for Blueprint. No multi-year contract option exists for this tier.
Month-to-month. Cancels at end of current Billing Cycle. No early termination fee. No satisfaction guarantee applies to the Blueprint plan. No refunds for any reason on this plan tier.
Blueprint is a single-user plan. Sharing login credentials with additional users is a material breach of this Agreement. Blueprint Subscribers who wish to add users must upgrade to a Solo or Team plan. Blueprint is not eligible for volume discounts, affiliate co-marketing, or custom integrations.
Subscription Schedule
Solo Launch provides full access to the core Recruiter Machine Platform for one individual recruiter. It includes live onboarding support, automated outreach sequences, a full template library, and standard integrations. This plan is designed for the recruiter building their first repeatable recruiting process.
| Feature | Included | Limit / Detail |
|---|---|---|
| Platform Access | ✓ Yes | Single user · 1 seat |
| Candidate Pipeline | ✓ Yes | Unlimited active candidates |
| Job Order Tracking | ✓ Yes | Unlimited active job orders |
| Email Template Library | ✓ Yes | Full library + custom templates |
| Automated Outreach Sequences | ✓ Yes | Up to 5 active sequences |
| AI-Assisted Sourcing | Limited | 50 AI sourcing queries per month |
| Reporting & Analytics | ✓ Yes | Standard dashboard — pipeline, placements, revenue |
| Standard Integrations | ✓ Yes | LinkedIn, email, calendar sync |
| Client Portal | — No | Not included on Solo Launch |
| API Access | — No | Not available on Solo tier |
| Storage | ✓ Yes | 10 GB document storage |
| Onboarding Support | ✓ Yes | 1× live onboarding call (60 min) within first 30 days |
| Customer Support | ✓ Yes | Email · 2-business-day response SLA |
| Training Resources | ✓ Yes | Full video library + written documentation |
Monthly: $397.00 USD/month. Annual commitment available at $3,970.00 USD (equivalent to 10 months — 2 months free). Annual fees are paid in full upfront. Annual terms are governed by Schedule 9 (Annual & Multi-Year).
Month-to-month plans cancel at end of current Billing Cycle. The 7-day new Subscriber satisfaction guarantee (MSA §5.2) applies to first-time activations on this plan. Annual plans: see Schedule 9.
Subscriber may upgrade to Solo Builder, Solo Accelerator, Solo Elite, or any Team plan at any time. Upgrades are pro-rated for the remainder of the current Billing Cycle. Prior monthly fees are not credited toward an annual commitment upgrade.
Subscription Schedule
| Feature | Included | Limit / Detail |
|---|---|---|
| Everything in Solo Launch | ✓ Yes | All S2 features included |
| Automated Outreach Sequences | ✓ Yes | Up to 15 active sequences (vs 5 in Launch) |
| AI-Assisted Sourcing | ✓ Yes | 200 AI sourcing queries per month |
| Advanced Analytics | ✓ Yes | Conversion rates, time-to-fill, revenue forecasting |
| Client Portal | Limited | Read-only client portal for 1 active client |
| Job Board Integrations | ✓ Yes | Up to 3 job board integrations (Indeed, ZipRecruiter, etc.) |
| CRM Features | ✓ Yes | Client tracking, contact history, deal pipeline |
| Storage | ✓ Yes | 25 GB document storage |
| Onboarding Support | ✓ Yes | 2× live onboarding calls (60 min each) within first 60 days |
| Customer Support | ✓ Yes | Email + chat · 1-business-day response SLA |
| Quarterly Strategy Call | ✓ Yes | 1× per quarter with a Recruiter Machine success advisor |
Monthly: $997.00 USD/month. Annual: $9,970.00 USD (10 months' equivalent). Annual governed by Schedule 9.
Month-to-month. 7-day new Subscriber satisfaction guarantee applies. Annual: Schedule 9 governs.
Subscription Schedule
| Feature | Included | Limit / Detail |
|---|---|---|
| Everything in Solo Builder | ✓ Yes | All S3 features included |
| Automated Outreach Sequences | ✓ Yes | Unlimited active sequences |
| AI-Assisted Sourcing | ✓ Yes | Unlimited AI sourcing queries |
| Client Portal | ✓ Yes | Full client portal — unlimited clients |
| Job Board Integrations | ✓ Yes | Unlimited job board integrations |
| Invoicing & Payment Collection | ✓ Yes | Send invoices and collect placement fees via Platform |
| Custom Branding | ✓ Yes | White-label client-facing materials with your brand |
| Priority Support | ✓ Yes | Email + chat + phone · 4-hour response SLA |
| Storage | ✓ Yes | 100 GB document storage |
| Monthly Strategy Call | ✓ Yes | 1× per month with dedicated success advisor |
| Early Feature Access | ✓ Yes | Beta features available before general release |
Monthly: $1,997.00 USD/month. Annual: $19,970.00 USD. 2-Year: governed by Schedule 9 with elevated rate.
Subscribers on Solo Accelerator may purchase additional platform modules as add-ons. Each add-on is subject to its own pricing and is governed by this MSA. Add-ons are billed monthly unless purchased as part of an annual commitment. Add-ons do not extend or modify the base Subscription Term.
Subscription Schedule
| Feature | Included | Limit / Detail |
|---|---|---|
| Everything in Solo Accelerator | ✓ Yes | All S4 features included |
| Dedicated Success Manager | ✓ Yes | Named individual · Weekly availability · Direct line |
| Custom Workflow Builds | ✓ Yes | Up to 2 custom workflows built by RM team per quarter |
| Advanced Reporting Suite | ✓ Yes | Executive dashboard, P&L analytics, custom KPI tracking |
| API Access | ✓ Yes | Full read/write API access — rate limit: 10,000 calls/day |
| Priority Feature Requests | ✓ Yes | Direct input to product roadmap · Quarterly review with product team |
| SLA | ✓ Yes | 99.7% uptime SLA (vs standard 99.5%) |
| Storage | ✓ Yes | 500 GB document storage |
| Support | ✓ Yes | Priority queue · 2-hour response SLA · Phone and Slack |
| Contract Review Assistance | ✓ Yes | Standard recruiting contract templates reviewed by RM legal team annually |
Monthly: $2,497.00 USD/month. Annual: $24,970.00 USD. 2-Year: Schedule 9.
Solo Elite Subscribers who transition to a Team plan retain their dedicated Success Manager for a 60-day transition period. Custom workflows built under the Elite plan remain available to the Subscriber but may require migration assistance (provided at no charge within 30 days of plan change).
Subscription Schedule
| Feature | Included | Limit / Detail |
|---|---|---|
| User Seats | ✓ Yes | Up to 5 users · Additional seats: $150/user/month |
| All Solo Accelerator Features | ✓ Yes | Applied at the team level |
| Shared Candidate Pipeline | ✓ Yes | All users access shared pool · Role-based permissions |
| Team Reporting | ✓ Yes | Per-recruiter production, team summary, manager view |
| Role-Based Permissions | ✓ Yes | Admin, Manager, Recruiter, Read-Only roles |
| Shared Template Library | ✓ Yes | Team-wide shared templates + individual personal templates |
| Client Portal | ✓ Yes | Unlimited clients · Team-branded portal |
| Manager Dashboard | ✓ Yes | Activity tracking, pipeline oversight, individual KPIs |
| Storage | ✓ Yes | 250 GB shared team storage |
| Support | ✓ Yes | Priority email + chat · 1-business-day SLA · Dedicated support contact |
| Team Onboarding | ✓ Yes | 3× live onboarding sessions within first 60 days |
| API Access | — No | Available on Scale and Dominate only |
Base monthly: $3,497.00 USD/month (includes 5 seats). Additional seats billed at $150.00/user/month, added to each Billing Cycle. Annual: $34,970.00 USD (10 months' equivalent). Seat count is locked at the start of an annual term — seat additions during an annual term are billed monthly at the add-on rate.
The Account Owner is the individual or entity who initiated the subscription and is responsible for all billing, user management, and compliance with this Agreement on behalf of all Users. The Account Owner may designate an Admin User with equivalent platform permissions but retains full contractual and billing responsibility.
The Account Owner is responsible for promptly revoking Platform access for any User who leaves the organization or whose access should otherwise be terminated. Recruiter Machine is not liable for actions taken by former Users whose access was not revoked.
Subscription Schedule
| Feature | Included | Limit / Detail |
|---|---|---|
| Everything in Team Platform | ✓ Yes | All S6 features included |
| User Seats | ✓ Yes | Up to 15 users · Additional: $130/user/month |
| API Access | ✓ Yes | Full read/write API · Rate limit: 25,000 calls/day |
| Advanced Automation Builder | ✓ Yes | Custom multi-step automation workflows |
| CRM Integrations | ✓ Yes | Salesforce, HubSpot, and 10+ enterprise CRM integrations |
| HRIS Integrations | ✓ Yes | Workday, BambooHR, Greenhouse, Lever |
| Custom Reporting | ✓ Yes | Build custom dashboards · Export to Excel/CSV/PDF |
| Team Training Program | ✓ Yes | Monthly live training webinars for team members |
| Storage | ✓ Yes | 1 TB shared team storage |
| Dedicated Success Manager | ✓ Yes | Named individual · Bi-weekly check-in available |
| SLA | ✓ Yes | 99.7% uptime SLA |
| Support | ✓ Yes | Priority queue · 4-hour response · Phone, chat, email |
Monthly: $5,000.00 USD/month (includes 15 seats). Annual: $50,000.00 USD. 2-Year Contract: governed by Schedule 9 — special pricing applies at 13% commission rate for referring sales reps.
Subscription Schedule
| Feature | Included | Limit / Detail |
|---|---|---|
| Everything in Team Scale | ✓ Yes | All S7 features included |
| User Seats | ✓ Yes | Up to 50 users · Additional: $110/user/month |
| White-Label Platform | ✓ Yes | Full platform rebranding — your logo, colors, domain |
| API Access | ✓ Yes | Full API · Rate limit: 100,000 calls/day · Dedicated endpoint |
| Custom Integrations | ✓ Yes | Up to 3 custom integrations built by RM engineering team per year |
| Data Migration | ✓ Yes | One-time assisted migration from prior ATS or CRM (with implementation) |
| Multi-Office / Division Support | ✓ Yes | Separate dashboards and pipelines per office or division |
| SSO / SAML | ✓ Yes | Single sign-on via SAML 2.0 or OAuth |
| Advanced Security Controls | ✓ Yes | IP allowlisting, audit logs, 2FA enforcement |
| Storage | ✓ Yes | Unlimited · Fair use policy applies |
| Enterprise SLA | ✓ Yes | 99.9% uptime · Downtime credits per negotiated SLA addendum |
| Dedicated Support Pod | ✓ Yes | Named CSM + solutions engineer · 1-hour response · 24/7 critical incident line |
| Executive Business Reviews | ✓ Yes | Quarterly executive review with RM leadership |
Monthly: $9,997.00 USD/month (includes 50 seats). Annual: $99,970.00 USD. 2-Year: Schedule 9.
Team Dominate subscriptions may be negotiated as custom enterprise agreements for organizations with 50+ users or specific compliance requirements. Custom agreements supersede this Schedule where noted.
Team Dominate Subscribers may elect to negotiate a custom SLA addendum that specifies: (i) uptime guarantee above the standard 99.9%; (ii) credit structure for downtime; (iii) incident response time commitments; and (iv) dedicated infrastructure options. All SLA addenda are incorporated by reference into this Agreement and take precedence over the standard MSA §9 warranty provisions with respect to the specific terms negotiated.
Implementation services for Team Dominate are scoped and priced at the time of contract execution based on organizational complexity. Three standard implementation packages are available:
| Package | Fee | Scope | Timeline |
|---|---|---|---|
| Standard Implementation | $12,500 | Platform setup, user configuration, template migration, 2× training sessions | 30 days |
| Custom Implementation | $20,000 | Standard + custom workflow builds, CRM/HRIS integration, data migration from prior system | 45–60 days |
| White-Label Implementation | $25,000 | Full white-label build, custom domain, branded portals, SSO setup, enterprise security configuration | 60–90 days |
Implementation fees are due 50% at contract signing and 50% upon completion of the implementation milestone as defined in the implementation SOW. Implementation services are non-refundable once work has commenced. Implementation timelines are estimates — Recruiter Machine is not liable for delays caused by Subscriber's failure to provide timely access, data, or approvals.
Team Dominate Subscribers on annual or multi-year terms who cancel prior to the end of the contracted term are subject to an early termination fee equal to 50% of the remaining contract value. Early termination fees are waived if termination is due to Recruiter Machine's material breach of this Agreement that remains uncured after 30 days' written notice.
Contract Schedule
Annual subscriptions are available for all plan tiers except Blueprint. The annual commitment fee is equal to ten (10) months of the then-current monthly plan rate — effectively providing two months at no charge. Annual fees are paid in full upfront on or before the Activation Date of the annual term.
Annual commitments auto-renew for successive one-year terms unless Subscriber provides written cancellation notice no fewer than 30 days before the renewal date. Recruiter Machine sends a renewal reminder 45 days before annual renewal.
| Plan | Monthly Rate | Annual Fee | Effective Monthly | Savings |
|---|---|---|---|---|
| Solo Launch | $397 | $3,970 | $330.83 | $794 |
| Solo Builder | $997 | $9,970 | $830.83 | $1,994 |
| Solo Accelerator | $1,997 | $19,970 | $1,664.17 | $3,994 |
| Solo Elite | $2,497 | $24,970 | $2,080.83 | $4,994 |
| Team Platform | $3,497 | $34,970 | $2,914.17 | $6,994 |
| Team Scale | $5,000 | $50,000 | $4,166.67 | $10,000 |
| Team Dominate | $9,997 | $99,970 | $8,330.83 | $19,994 |
Annual subscriptions are non-cancellable and non-refundable except in the following circumstances:
Two-year contracts are available for all plan tiers except Blueprint and are priced as twenty (20) months of the then-current monthly plan rate (equivalent to two months free per year of commitment, or four months free over the full term). Two-year fees are paid in full upfront.
The elevated commission rate applicable to sales representatives on two-year deals (16% for Solo plans, 13% for Team plans, per Commission Structure v4.0) does not affect Subscriber's pricing — it is an internal compensation adjustment only.
| Plan | Monthly Rate | 2-Year Fee (Upfront) | Effective Monthly | Total Savings vs Monthly |
|---|---|---|---|---|
| Solo Launch | $397 | $7,940 | $330.83 | $1,588 |
| Solo Builder | $997 | $19,940 | $830.83 | $3,988 |
| Solo Accelerator | $1,997 | $39,940 | $1,664.17 | $7,988 |
| Solo Elite | $2,497 | $49,940 | $2,080.83 | $9,988 |
| Team Platform | $3,497 | $69,940 | $2,914.17 | $13,988 |
| Team Scale | $5,000 | $100,000 | $4,166.67 | $20,000 |
| Team Dominate | $9,997 | $199,940 | $8,330.83 | $39,988 |
Two-year contracts are non-cancellable and non-refundable for the first 12 months. After month 12, Subscriber may cancel the remaining term with 60 days' written notice, subject to an early termination fee equal to 25% of the remaining contracted value. Early termination fees are waived in the event of Recruiter Machine material breach per S9.2(b). No partial-year refunds are provided under any circumstances on two-year contracts outside of the material breach or discontinuation provisions.
Subscribers on active annual or multi-year commitments are price-locked at the rate in effect at the time of their commitment for the full duration of that term. Price increases announced during an annual or multi-year term take effect at the next renewal — not during the current term. This guarantee applies to the base plan fee only and does not apply to add-on modules or seat additions during the term.
Annual and multi-year Subscribers may upgrade to a higher plan tier at any time. The upgrade is priced as a co-term adjustment — the Subscriber pays the difference in annual/multi-year rates pro-rated from the upgrade date through the end of the current term. The existing term end date is preserved; the term does not restart on upgrade. Downgrades are not permitted during an annual or multi-year term — Subscriber must wait until renewal.